Our Leadership
Full Accountability.
At KeyMed Partners, leadership is not a layer of management between you and the work. It is a small, experienced team who know your account, answer your calls, and take personal responsibility for results.
25+
Years of healthcare revenue cycle experience
KeyMed Partners' management team is lean by design, so decisions happen fast and your priorities never get lost in a corporate hierarchy.
Direct accountability
Every leader stays connected to client operations, leading performance reviews, strategic planning, and problem resolution.
Certified expertise
Credentials in healthcare billing management, revenue cycle compliance, and coding, applied every day, not just at quarterly reviews.
Personally invested
When you partner with KeyMed, these are the people who stand behind the work.
Charles Bracken
Chief Executive Officer
LinkedInWith decades of leadership in revenue cycle management, Charles guides KeyMed Partners' operational excellence and strategic vision. His deep understanding of the healthcare financial landscape ensures that every client engagement is positioned for measurable success.
Joseph Bracken
Chief Operating Officer
LinkedInJoseph leads operations and strategy at KeyMed Partners, bringing deep expertise in revenue cycle management and technology. He is responsible for driving operational efficiency and ensuring that KeyMed's service delivery exceeds client expectations.
Joni Long, CHBME, CRCP-P
Senior Vice President, Client Services
LinkedInJoni has decades of healthcare experience, specializing in hospital and physician billing. She has been with KeyMed Partners since 2000 and is actively involved in AAHAM, HFMA, HCCA, HBMA, and AAPC.
Known for a solutions-oriented approach, deep industry knowledge, and strong networking and communication skills, Joni brings lasting value to every client relationship. With a comprehensive understanding of medical billing, reimbursement, compliance, receivables management, and revenue integrity, she is committed to strengthening financial performance while delivering exceptional service to healthcare providers and their patients.
Eric Ostrosky
Senior Vice President, Client Solutions
LinkedInEric brings a consultative, results-driven approach to every client relationship. He works directly with provider organizations to understand their challenges and develop customized solutions that improve financial performance and operational efficiency.
Kandi Housley
Executive Director, Practice Operations and Revenue Cycle Solutions
Kandi brings leadership and operational expertise to KeyMed Partners, where she oversees the strategic alignment of clinical practice management with end-to-end medical billing and financial operations. Drawing on a strong background in revenue cycle management, she streamlines billing, patient access, and daily workflows, delivering smart, efficient solutions for KeyMed Partners' clients.
Angie Dacheux
Senior Director of Revenue Cycle Strategy
With more than 28 years in medical billing, revenue cycle management, and client relations, Angie has led high-performing teams handling workers' compensation, customer service, medical billing, and A/R management for large hospital systems, national physical therapy and rehabilitation organizations, and private practices.
Angie's expertise spans the full revenue cycle, with particular strength in diagnosing complex issues and driving them to resolution, including Medicare requirements and difficult hospital and professional reimbursement matters.
Angie motivates teams, develops talent, and builds a culture of accountability and client service, while maintaining strong relationships with clients, healthcare organizations, payers, government agencies, and industry partners.
Rian L. Roan, MBA
Director of Revenue Integrity/Revenue Optimization
With more than eighteen years of experience in multi-specialty physician practice, Rian brings deep expertise in charge capture, coding compliance, and regulatory adherence.
She has been instrumental in implementing data analytics and workflow automation initiatives that increased clean claim rates and strengthened payer performance, and is recognized for cultivating high-performing teams and delivering scalable revenue cycle solutions.
Rosemary Young
Director of Practice Management, Provider Physician Services
Rosemary brings more than 25 years of experience in practice management and revenue cycle leadership. She oversees comprehensive revenue cycle operations for multi-specialty provider networks, leading cross-functional teams in billing, coding, credentialing, and client relations.
Her focus on operational efficiency has improved net collection rates and reduced days in AR, ensuring providers can focus on delivering high-quality patient care.
Keyona Ragland
Manager, Insurance Pre-Registration and Benefits Verification
With more than ten years of experience in insurance pre-registration, benefits verification, and front-end financial operations, Keyona oversees daily intake operations for a multi-specialty healthcare organization. She manages a team of 25 specialists, implementing performance metrics and quality assurance programs that have reduced registration-related denials and improved clean claim rates.
Her deep knowledge of payer guidelines, Medicare and Medicaid eligibility, and real-time eligibility technologies ensures accurate and compliant patient intake across every engagement.
Work With Our Team
Ready to see what a dedicated team of revenue cycle experts can do for your organization? Get in touch today.