Independent Practices
If You Can't Name the Person Working Your Claims, That's a Problem
Big billing companies route you to call centers. In-house staff burn out and leave. Either way, you don't know what's happening with your money until it's too late. KeyMed assigns a dedicated team to your account — real people, accountable to you by name, who pick up the phone when you call.
The Billing Desk Revolving Door
Running an independent practice means you wear every hat — physician, employer, IT department, HR. And when your billing person puts in their two weeks, suddenly you're the billing department too. You're posting payments at 9pm, Googling modifier codes, and watching your AR age while you try to hire a replacement.
Even when you find someone good, the ramp-up takes months. They're learning your payer mix, your specialty nuances, your EHR. And just when they're hitting their stride, the market pulls them somewhere else. Meanwhile, claims sit. Denials pile up. Cash flow stalls. Nobody owns your results — and nobody wakes up thinking about your aged AR. Your practice deserves a team that does.
Named People. Measurable Results.
You'll know every person on your team and have direct access to them — no queues, no ticket numbers. Every service below is handled by people who are assigned to your account and accountable to you.
Medical Billing & Claims
Your assigned billing specialists manage claims from charge entry through payment posting — coded correctly the first time, filed on time, with pre-billing edits that catch the errors payers use as excuses to deny.
Insurance Follow-Up
A dedicated follow-up team works your unpaid claims daily, calling payers, resolving issues, and escalating denials before they age past appeal deadlines. Every denial is categorized, appealed, and tracked to resolution.
Coding Review & QA
Certified coders assigned to your specialty review every claim before submission — catching incorrect modifiers, bundling errors, and medical necessity gaps that trigger denials and audits.
Patient Billing & Collections
Patient-facing billing handled with care and professionalism — timely statements, payment inquiries, and balance follow-up — because these are your patients and your reputation.
Practice Management Support
Direct access to your account team for credentialing questions, denial trend reporting, workflow guidance, and monthly reporting reviews. A resource your office manager can actually call.
What a 30-50% Denial Reduction Looks Like
Talk to Us About Your PracticeNo more recruiting, training, or scrambling when billing staff leave — your team stays
99% coding accuracy from certified, specialty-trained coders that prevents denials at the source
Revenue that was being written off starts showing up in your deposits — 84% collection rate on aged AR
Every denial tracked, categorized, and resolved with full transparency — fewer reworked claims, faster cash flow
Direct phone and email access to the people working your claims — proactive communication when they spot a trend
25+ years of experience backing every decision. No long-term contracts — we keep your business by earning it.
Meet the Team That'll Work Your Claims
We'll introduce you to the actual people who would manage your billing — and show you exactly where revenue is being lost. No pressure, no pitch.