Client Voices

Don't Take Our Word for It. Take Theirs.

These are not references we pull out for proposals. They are long-term relationships — clients who started with a project, stayed for years, and consistently mention two things: strong financial results and a level of responsiveness they were not used to from a billing partner.

We asked our clients if we could share their feedback. They said yes — because their experience with KeyMed Partners was one they wanted other healthcare organizations to know about. The testimonials below come from hospital administrators, physician practice leaders, physical therapy directors, and home health agency managers. Read through them and you will notice the thread that connects them all: people describing what it is like to work with a team that answers the phone, follows through on every account, and earns the next engagement by how they handle the current one. Their words, unedited. Their experience, not ours.

Hospitals & Healthcare Systems

4 testimonials
KeyMed Partners has been retained to assist with our accounts receivable management program. The Hospital currently uses KeyMed to place phone calls to self pay patients. To date, the Hospital has found the company to be customer service oriented and effective in phoning patients. The company is accommodating to their client’s requests and work well together as a team.

Director of Admissions and Patient Billing and Payment Services

Hospitals & Healthcare Systems
During the last two and a half years, your company has been an integral part of our receivables management team. During that time we have enjoyed phenomenal success in reaching our revenue cycle goals, increasing collections, reducing the days in accounts receivable and cutting our credit balances in half. KeyMed Partners, Inc. performance in customer service/patient inquiry, credit analysis/refunds, insurance follow-up and pre-collection efforts has certainly exceeded our expectations.

Senior Director, Patient Financial Services

Hospitals & Healthcare Systems
During the last three years, your company has been an integral part of the hospital’s account receivables team. During that time we enjoyed phenomenal services with account receivables clean-up and expanded insurance follow-up. KeyMed Partners’ performance has exceeded our expectations.

Director of Patient Accounting

Hospitals & Healthcare Systems
I have utilized the services of KeyMed Partners for a number of years. What started as a short-term commercial insurance follow-up program turned into a long-term arrangement because they did a fantastic job with great results. The same can be said for the Worker’s Comp and Auto billing and follow-up—fantastic job and great results. I would highly recommend them.

Director of Patient Accounting

Hospitals & Healthcare Systems

Medical Practices

2 testimonials
KeyMed Partners, Inc. has played a central role in assisting this orthopedic practice to achieve the level of success we enjoy today. Your suggestions and guidance, during my tenure, has been instrumental in our development of a slowly but steadily maturing medical practice. I am personally most appreciative of your counsel and willingness to be responsive to our needs.

Orthopedic Physician

Medical Practices
You and your staff have provided very good communication, excellent medical billing with insurance follow-up and also receivable management. Through KeyMed’s hard work and personal touch, these services provided have dramatically increased our revenue and exceeded our expectations.

Doctor of Osteopathic Medicine

Medical Practices

Physical Therapy Facilities

3 testimonials
My cash flow is steady and my aging reports are significantly improved. I would never consider doing the billing in house again, unless of course, I had nothing but time on my hands and was looking for a sure fire way to quickly increase my anxiety level and hurt my bank account. KeyMed staffers are prompt, reliable and professional. I am well-pleased with our business relationship and highly recommend them.

President of a Physical Therapy Practice

Physical Therapy Facilities
KeyMed Partners liberated us from a rapidly growing backlog of unresolved accounts receivable issues. Their fee schedule reviews, charge sheet double checks and ability to produce any type of A/R report imaginable enabled us to maximize reimbursement and collect it on a predictable basis. This gave us an opportunity to examine long-term business goals and greatly facilitated the process of obtaining financing for our new facility.

Director of Physical Therapy

Physical Therapy Facilities
Our favorite cost saving, however, is the elimination of the need for expensive billing software upgrades and the expensive IT support necessary for problems with those upgrades.

Office Manager

Physical Therapy Facilities

Home Health Care Agencies

1 testimonial
We have been very satisfied with the level of service KeyMed has provided for our VNA billing and follow-up project. Their expertise and knowledge regarding home health billing is exceptional.

Director of Patient Financial Services, Health System VNA

Home Health Care Agencies

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Schedule a conversation with our team. No pitch deck — just an honest look at whether we are a fit for your organization.